Strategic Management Division
The Strategic Management Division (SMD) formulates, evaluates, and monitors the policies, and procedures,
that support the department in achieving its vision and mission. SMD personnel are responsible for managing
the department’s directives system consisting of general orders, memoranda and special orders -- policies that govern
employees in the performance of their duties. Assigned personnel research, compose, and distribute this information within the
department and coordinate approvals of content from the Chief of Police, City Attorney and City Manager.
Managing the directives system involves placing electronic copies of issued general orders, manuals, special orders,
memoranda and approved forms on the departmental network storage drive. Official copies are scanned into the City of Norfolk’s
official electronic records database (LaserFische).
Additionally, the Strategic Management Division acts as the legislative liaison for the Police Department. It is the responsibility
of the division to monitor and formulate legislative proposals to further the mission of the department.
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