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As hurricane season continues, restock your emergency kit with a fresh water supply.

As we get further along into the hurricane season, it’s time for residents to review their hurricane plans and their emergency supply kits. Having a ready supply of fresh water is essential when planning ahead. The Federal Emergency Management Agency (FEMA) recommends that your kit include a three-day supply of drinking water, that’s one gallon of water, per person, per day.

Water can be stored safety in a cool, dark area for up to six-months. To keep a ready supply of water, you can store Norfolk Pure tap water in cleansed two-liter soda bottles or other types of clean and securely sealed containers. Milk jugs and cardboard juice cartons should not be used for storing water. Be sure to secure the cap tightly and date the bottle after filling. If the bottles have been stored long than six months, they should be emptied, cleaned and refilled with fresh tap water.

To find out additional items to include in your emergency supply kit, visit www.ready.gov.

Department of Utilities featured on Tidewater Builders Association’s blog site. Read the article here.

 

Serving You

  • We provide top quality drinking water to 820,000 customers in Norfolk, Virginia Beach, parts of Chesapeake, and to the US Navy.
  • We also provide wastewater services to approximately 240,000 people in Norfolk.


 

Norfolk Water

  • Norfolk is fortunate to have a plentiful supply of high quality water.
  • We have nine reservoirs including in town lakes and the western reservoirs that we own in the City of Suffolk.
  • The majority of our drinking water today comes from the Western Branch Reservoirs.

<Click Here> for a map of the reservoir system

 

 

Discover Norfolk Water

From the Reservoir to Your Faucet

Understanding your HRUBS Bill

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Utility Improvements and Upgrades

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Wastewater Collection

Where It Goes When You Flush

  Please browse our website for details about the Utilities Department and to learn more about your water and sewer services.  We are constantly striving to improve our website to better serve you.  Please contact us with your suggestions and comments.  We welcome and appreciate your comments!

  You can call us at (757) 664-6701, or e-mail us at utwainq@norfolk.gov


 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Customer Service (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001