Right-of-Way Management Division
FREDA K. BURNS
City Right-of-Way Administrator
City Hall Building - 810 Union Street, 2nd Floor
Norfolk, VA 23510
Phone: (757) 664-7306
Fax: (757) 664-4696
Email: pwrow@norfolk.gov
The Right-of-Way Management Division coordinates, manages, and permits work on, below, and above an existing or proposed public roadway, highway, street, bicycle lane or sidewalk, and associated adjacent land, in which the City has a property interest, whether by easement or fee and regardless of how acquired or established, for public travel and utility purposes such as a pole, tower, water main or line, sanitary sewer pipe or line, stormwater pipe or structure, gas pipe or gas line, telecommunications line or equipment, power line, power poles, conduit, or any like structure. The Right-of-Way division is responsible for inspection and approval of restoration resulting from work in the right-of-way and resolves any issues related to this work by City contractors, private contractors, private utility companies and their subcontractors. The Right-of-Way division also issues permits for street solicitation by non-profits, block parties (less than 100 people), temporary parking, dumpsters, storage containers, lifts, oversize/overweight loads, and exceptions for time restricted roadways as well.

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The Right-of-Way Management Division:
- coordinates the nearly 2,000 active roadway construction projects within city limits.
- issues 6,000 permits per year
resulting in $1 million in general fund revenue.
- investigates and resolves over 300 concerns regarding work or activity in the right-of-way within 24 hours.
- performs over 10,000 inspections per year.
- mans a 24-hour construction hotline (757) 664-7220 to answer questions and address concerns 365 days per year.

Permitting & Inspections Bureau
- Construction
Coordination
- Permit
Processing
- Construction and Traffic Control Inspections
- Private
Utility Coordination
- Technical
Training
- Weekly
Permit Maps
- Special
Event Coordination
- Departmental
Site Plan Coordination
- Paving Restoration Coordination
- Bond Overseer and Manager
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ROW Guidelines:
Forms, Fees, and Additional
Information:
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Special Projects Bureau
- Site Plan Reviews
- City-wide
Departmental Coordination
- Liaison
for Public Works
- Project
Management
- Inspections
- Negotiations
- Submittals/Approvals
- Design
& Construction Coordination
- Private
Development Coordination
- Private
Utility Coordination
- ROW
Permit Coordination
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Current Construction Projects:
Upcoming Projects:
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Program Management Bureau
- Development
Services
- Private Utility
Policy Coordination
- Franchise
Agreements
- Ordinances
- Org.
Training Programs
- Permit
Policy
- Operating
Budget
- SOPs/
Permit Fee Studies
- Disaster
Manual Preparation
- ROW
Process Studies
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Program Management Information:
Additional
Information:
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Data Services Bureau
- Hot
Issue Resolution
- Performance
Tracking
- Progress
Tracking
- Graffiti
Abatement Coordination
- GIS
Support
- Data
Management
- IT
Training Programs
- Web Development
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Additional Information
Access Management/ROW Site Plan Review:
- New construction for lots over 2500 sq. feet
- Meetings held Friday's at 1:30, 2nd Floor City Hall (Call 664-4602 to be placed on the agenda)
Graffiti Abatement:
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